Minimum Qualifications &
Education: Academic and
·Bachelor's degree in business
management, hospitality management, or similar, There are also associate
·Experience required is 7+ years
·Experience needed includes accounting, hotel
administration, economics, marketing, housekeeping, food service management,
and hotel maintenance and engineering, as well as knowledge of computers and
specific hotel-related software
- planning and organizing
accommodation, catering and other hotel services;
- promoting and marketing the
- managing budgets and
financial plans as well as controlling expenditure;
- maintaining statistical and
- setting and achieving sales
and profit targets;
- analyzing sales figures and
devising marketing and revenue management strategies;
- recruiting, training and
- planning work schedules for
individuals and teams;
- meeting and greeting
- dealing with customer
complaints and comments;
- addressing problems and
- ensuring events and conferences
- supervising maintenance,
supplies, renovations and furnishings;
- dealing with contractors and
- ensuring security is
- carrying out inspections of
property and services;
- ensuring compliance with licensing
laws, health and safety and other statutory regulations'
- The manager will have regular
meetings with heads of department to coordinate and monitor the progress
of business strategies.
- Customer-Service: Hotel
manager deal with guests every day. Customer loyalty begins with good
service and friendly demeanor.
- Interpersonal Skills: Being
calm and direct in a stressful situation and being able to communicate
with many different types of people.
- Leadership: Hotel managers
need to be able to motivate their employees, resolve issues and
complaints from guests.
- Listening: Excellent
listening skills are needed, especially with guests. Making sure that
guests are happy and that staff is getting what they need to do their
job is crucial.
- Management: Working with
budgets, planning, creating schedules and supervising operations are all
a part of the job.
- Organization: Hotels have a
lot of moving parts, from guests to maintenance, to events to budgets
and scheduling. Hotel manager need to keep it all organized.
- Problem-Solving: Hotel
manager need to be able to think quickly on their feet and make
decisions with problems come up
send your updated resume to firstname.lastname@example.org
the job title in the email subject.
---Only shortlisted candidates
will be contacted. ---